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Frequently Asked Questions

How do I install GetCookie on my website?

Add a single script tag to your website header. Our dashboard provides the exact code snippet customized for your account.

Is Get Platform GDPR compliant?

Yes, both GetCookie and GetCAPI are built with GDPR, CCPA, and other privacy regulations in mind. We provide all the tools you need to stay compliant.

Can I use GetCAPI without GetCookie?

Yes, both products work independently. However, using them together provides the best results as GetCAPI respects consent signals from GetCookie.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) and offer invoicing for Enterprise plans.

Can I change my plan at any time?

Yes, you can upgrade or downgrade your plan at any time. Changes take effect on your next billing cycle.

Do you offer refunds?

We offer a 14-day money-back guarantee for all new subscriptions. Contact support if you are not satisfied.

Still have questions? Email us at [email protected]